Your privacy and security are important to us.
We may update this Policy from time to time. When we do, we will also revise the “last updated” date at the bottom of this page. If and when we make changes, you will be notified by email, through the Services, or by posting a prominent notice on our Website at or prior to the change becoming effective. We encourage you to review this Policy periodically to stay informed of our privacy practices. Your continued use of our Services or Website constitutes your agreement to be bound by such changes to this Notice.
3. Dealing with Your Personal Information
3.1 Websites covered
3.2 Collecting your personal information
When you create a Just3Things account, we collect and store personal information about you, including your name and email address. We’ll also track your use of our website through cookies – see section 5 below for more details.
You can change your account information and notification settings by contacting Just3Things.
Any personal data held by Us shall comply with the requirements of the GDPR legislation – The General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the collection and processing of personal information of individuals within the European Union (EU), effective across the EU from May 25, 2018.
3.3 Using your personal information
We may use your personal information to setup and administer your account, provide the services and communicate with you.
3.4 Disclosing your personal information
We may allow other organisations and people to use personal information we hold about you:
- if we sell Just3Things;
- if we have been asked (for example, by a regulatory authority) to provide information for legal or regulatory purposes; or
- third party software that we use to support the deployment of Just3Things, for example, the in-app live chat application, provided that these agents, contractors or partners are restricted from using said information in any way other than to provide services for Just3Things;
- in connection with services that these individuals or entities perform for, or with us, as part of current or future legal action.
3.5 Disclosing information outside the EEA
As standard your data is stored within the EEA. Sometimes the organisations or people who require the information may be outside the European Economic Area (EEA), so we may pass your personal information to countries that do not have the same standards or protection for personal information as the UK. If we, our agents or our service providers do this, we’ll always make sure that these organisations will secure your personal information.
3.6 Protecting your personal information
We follow strict security procedures to protect your personal information. This includes following certain guidelines, for example, checking your identity when you communicate with us.
We strongly recommend that you do not disclose your Just3Things login details to anyone. Please always remember to logout of your account when you have finished using Just3Things.
3.7 Accessing your personal information
You can contact us and ask for a description of any personal information we hold about you, what we’re using it for and who has access to that personal information.
You can also ask us to delete or correct personal information we hold about you if it’s wrong.
If you do contact us, we’ll need to verify your identity.
To request personal information, please email email@example.com or write to Data Protection, Just3Things, 140-142 Kensington Church Street, London, W8 4BN
4. Use of Just3Things
Each time you log in to Just3Things, we collect and store information that you submit. We use this information to help carry out the services to you and other users in your organisation.
Goals you create in Just3Things are by default public to other users in your organisation. You acknowledge and agree that we collect and disclose your name and your goals to facilitate the services.
You may make your goals private. If you do, they will not be visible to any other users, unless you choose to share them.
4.1 Sensitive Personal Information
You agree that you will not display, post, upload, store, exchange or transmit any sensitive personal information on or through the Just3Things websites. This information includes, but is not limited to your (or other’s): date of birth; driver’s licence number; any government-issued identification number; financial account information; credit or debit card numbers; insurance information; health or medical information; consumer reports; background checks; biometric data; digital signatures; any code or password; and details of your (or other’s): racial or ethnic origin; political opinion; religious or other beliefs; membership of a trade union; physical or mental health; sexual life; commission or alleged commission of any offence; the commission or alleged commission of any offence or proceedings or sentence of such offence; or any other unique identifier of yourself or another individual (“Sensitive Personal Information”).
Just3Things will never be liable to you or another individual for any loss or damage suffered as a result of you displaying, posting, uploading, storing, exchanging or transmitting on or through the Just3Things Websites any Sensitive Personal Information about you or a third party.
4.2 Other purposes and technical data
Just3Things may collect and use technical data, including, but not limited to, technical information about your device, operating system and internet browser. Collecting this information helps us improve and update our products and services. We do not use any personal information while generating this information, nor do we relate any of this information to an individual member or user.
We may also collect information about how you are accessing and using Just3Things, which may include communications with us; information about the teams, people, features, content, and links you interact with; and any third party integrations you use.
5.1 What are cookies?
A cookie is a piece of information stored in a small file which is sent to and from web pages. They can be used to identify that you’ve visited websites before and some will be stored on your computer by your web browser. They are anonymous, so they don’t store any personal information of any kind.
5.3 Just3Things’s Websites
5.4 Measuring web traffic
We use programs such as Google Analytics and Hotjar to help us find out how many people visit our Websites, which pages and parts are most popular, how long people spend in each area and what information people are searching for. These insights help us understand how to improve our websites.
We may also use third party analytics services like FullStory, which is similar to Google Analytics. Where Google Analytics identifies overall trends in people’s browsing habits, FullStory helps us work out ‘why’ those trends exist. Eg. why is everybody suddenly visiting a certain page? It allows us to:
See where people click on a webpage.
Follow mouse patterns.
And track non-sensitive text that people might type into the site.
We may use products like Google Analytics Advertising, including remarketing with Google Analytics, Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting features. These products help us understand what ads work best so we can more effectively promote our products and services to you.
We may use Google Adwords Customer Match to help exclude our existing customers from seeing our ads, and to reach similar web users who could also be interested in joining Just3Things.
5.6 How can you manage cookies and where can you find further information?
You can also stop us collecting data through the following sources:
Google Analytics Advertising Features – visit www.google.com/setting/ads and adjust your personal settings as per their instructions; or
Google Doubleclick (for Google Adwords Customer Match) – follow the link to download a plugin so you can opt-out of Google’s advertising cookie on Chrome, Firefox or Internet Explorer – https://www.google.com/settings/ads/plugin. Please note this does not opt you out of being served advertising. You may continue to receive generic ads from OVO.
However, please remember some of our cookies are essential for our websites to work properly.
The internet industry body, the Internet Advertising Bureau, has set up a website to provide information and advice on cookies, tags and behavioural advertising, you can click here to find out more about behavioural advertising. Another trusted source which gives information about how to delete and control cookies is http://www.aboutcookies.org/.
You do not have to provide us with any Personal Information. If you choose not to, we may not be able to provide the services to you.
7. Updating Your Personal Information
As a Visitor, you may request that we make changes to or delete your Personal Information by e-mailing us at firstname.lastname@example.org. We will respond to your request within 30 days, when permitted by law. We will take all reasonable steps to correct your Personal Information. We will retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you are an Authorized User of Customer, you can view your Personal Information by accessing the profile feature of the Product(s). Should you need to modify, remove, or delete the Personal Information you provided, said requests should be directed to the Just3Things Services administrator at your company, where he/she can send an email to email@example.com or use the “Live Chat” button available in said Product. We will retain your information for as long as your account is active or as needed to provide your company with our Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Contacting Us
Just3Things can be contacted at: Just3Things, 140-142 Kensington Church Street, London, W8 4BN
Questions about our products, services, or privacy practices can be directed to: firstname.lastname@example.org
Updated May 2020